Frequently Asked Questions

Return Policy

10 DAY RETURN POLICY FOR PURCHASES

Medical Needs Co. wants you to be completely satisfied with your purchase or equipment. Items damaged during delivery or sent incorrectly will be corrected at our expense. You may return your purchase within 10 days of receipt - see exceptions below - To qualify for a return, please note the following:

Product(s) must be in original packaging, clean and not damaged with all product materials, instructions, handbooks, operating instructions or manuals enclosed and intact.

Shipping costs are the responsibility of the returning party.

NO RETURNS

There are no returns on the following categories of products: Electrodes (opened), Extremity Bracing Products, Disposable Items, Lift Chairs, Wound Care, Nutritional Products and Bath Safety Products.

PLEASE NOTE Return must be made within 10 days of item receipt.

REFUNDS

All credits will be given after receipt and warehouse inspection approval.

CANCELLATIONS

If you cancel your order after it has already shipped, order is considered a return and the above policies apply.


	Frequently Asked Questions Return Policy 10 DAY RETURN POLICY FOR PURCHASES Medical Needs Co. wants you to be completely satisfied with your purchase or equipment. Items damaged during delivery or sent incorrectly will be corrected at our expense. You may return your purchase within 10 days of receipt - see exceptions below - To qualify for a return, please note the following: Product(s) must be in original packaging, clean and not damaged with all product materials, instructions, handbooks, operating instructions or manuals enclosed and intact. Shipping costs are the responsibility of the returning party. NO RETURNS There are no returns on the following categories of products: Electrodes (opened), Extremity Bracing Products, Disposable Items, Lift Chairs, Wound Care, Nutritional Products and Bath Safety Products. PLEASE NOTE Return must be made within 10 days of item receipt. REFUNDS All credits will be given after receipt and warehouse inspection approval. CANCELLATIONS If you cancel your order after it has already shipped, order is considered a return and the above policies apply.