Frequently Asked Questions
Patient Responsibilities
The patient/caretaker has the responsibility:
1. To provide Medical Needs Co. with accurate and complete information regarding current medications and treatments, and any changes herein.
2. To provide Medical Needs Co. with information regarding unexpected changes of the clinical or medical condition of the patient.
3. To notify Medical Needs Co. regarding a change in address and/or phone number.
4. To notify Medical Needs Co. regarding any change in insurance coverage.
5. To notify Medical Needs Co. regarding any change in the attending or primary physician.
6. To notify Medical Needs Co. regarding admission to the hospital, nursing or other facility.
7. To keep physician appointments and be present for appointments established by nursing supervisor, clinicians, therapists, or delivery personnel.
8. To follow the treatment plan established by the primary physician.
9. For his/her own actions if treatment is refused, or instructions are not followed as set forth by the primary physician.
10. To notify Medical Needs Co. regarding changes in scheduling and/or hours of coverage.
11. To notify Medical Needs Co. regarding concerns/problems experienced by agency staff.
12. To care for equipment as instructed and return equipment in good condition.
